ISTQB International Software Testing Qualifications Board
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FAQs

 


1. I gained my certification through another provider so how can my name be included on ANZTB's Certified Testers List?

Please fill out the form here and return it to our office in Auckland.

2. I would like my certification to appear on the ISTQB® Successful Candidate Register on www.istqb.org

If you gained your certification through the ANZTB, please complete the form and return it to scr@anztb.org. The Register will appear on the ISTQB® website in December 2017.

3. How do I book an Expert exam?

The ANZTB can provide the Expert Test Manager series of exams. Please contact us at info@anztb.org

4. What is the ISTQB®?

The International Software Testing Qualifications Board (ISTQB®) is a governing body for software testing. Their purpose is to support a single, universally accepted, international qualification scheme for software and system testing professionals, by providing the core syllabi and by setting guidelines for the exams which are set by the regional/national boards. The certificate is called "ISTQB® Certified Tester".  The contents of each syllabus are taught as courses by training providers that have been accredited by regional/national boards. Guidelines for accreditation are set by the ISTQB® so each accredited course is recognised by every regional/national board.  The ISTQB® is composed of representatives from each existing national board, such as the ANZTB and ISEB. Working parties within the ISTQB® are responsible for developing and maintaining the Foundation and Advanced Level syllabi. As with the ANZTB, all members are volunteers. www.istqb.org

5. What about ISTQB® training?

Some testers choose to self-study, however, investing in a course ensures a higher pass mark and a greater understanding of testing. Invest in your career today and contact one of our Accredited Training Providers

6. What is the exam fee?

• CTFL  ISTQB® Certified Tester Foundation Level $300+GST

• CTFL-AT  ISTQB® Certified Tester Foundation Level - Agile Tester $300+GST

• CTFL-MBT  ISTQB® Certified Tester Foundation Level—Model-Based Tester $300+GST

• CTFL-UT GTB Certified Tester Foundation Level - Usability Tester  $200+GST

• CMT  ASTQB Certified Mobile Tester $200+GST

• CTAL-TM  ISTQB® Certified Tester Advanced Level - Test Manager $350+GST

• CTAL-TA  ISTQB® Certified Tester Advanced Level - Test Analyst $350+GST

• CTAL-TTA  ISTQB® Certified Tester Advanced Level - Technical Test Analyst $350+GST

• CTAL-SEC ISTQB® Certified Tester Advanced Level - Security Tester $350+GST

• CTAL-TAE ISTQB® Certified Tester Advanced Level - Test Automation Engineer $350+GST

• CTEL-TM-STM ISTQB® Certified Tester Expert Level: Test Management – Strategic Management $795+GST
• CTEL-TM-OTM ISTQB® Certified Tester Expert Level: Test Management – Operational Test Management  $795+GST
• CTEL-TM-MTT ISTQB® Certified Tester Expert Level: Test Management – Managing the Test Team $795+GST
 

New Zealand residents pay in NZD and Australian residents pay in AUD.

7. How do I postpone or cancel my exam?

eExam

Please log into Webassessor using your login here  to reschedule or cancel. 

If you reschedule or cancel your exam with:

- Less than 72hrs notice this will incur a fee of USD$100 and the fee will also be collected via Webassessor.

- More than 72hrs notice there is no penalty

If you cancel your exam and require a refund from ANZTB, an additional administration charge of $30 + GST will be applied.

Paper-based exam

Please contact ANZTB by email for any changes to your exam.  

If you reschedule your exam with:

- Less than 72hrs notice this will incur a $100 + GST administration fee.

Effective 1st January 2019:  If you reschedule your exam with  less than 15 days notice this will incur a $100 + GST administration fee.

If you cancel your exam and require a refund from ANZTB with:

- Less than 72hrs notice this will incur a $100 + GST administration fee.

- More than 72hrs notice this will incure a $30 + GST administration fee.

Effective 1st January 2019:  If you cancel your exam and require a refund this will incur a $100 + GST administration fee.

New Zealand residents pay in NZD and Australian residents pay in AUD

Exceptions will be made for bereavement or illness supported by appropriate medical documentation.

8. What are the pass marks?

Foundation exam pass mark is 26 points out of 40 points.
Advanced exams pass mark is 65%.

9. When and how can I expect to receive my results?

eExam

Your result will be displayed in the screen upon completion at the testing centre and an electronic certificate will be emailed to you. Please note that the testing centre will not print details of the results.  You will receive a further email about your results from the ANZTB.

Paper-based exam

Results are usually emailed within two weeks of the exam date depending on public holidays in Australia & New Zealand. Certificates and letters are then posted from our office in New Zealand the following week. n.b. Advanced exam results take three weeks.

10. How do I get help if I have a disability

The ANZTB deal with disabilities on a case-by-case basis. Please indicate this at time of booking and you will be contacted by one of our representatives.

11. Who do I contact if I do not receive my result?

Please email info@anztb.org for assistance.

12. If I fail, will ANZTB provide feedback on the areas needing attention?

Currently feedback is only available for our CTFL and CTFL-AT eExams.

13. Does ANZTB supply sample questions?

Sample questions provided by the ISTQB are available on our Downloads page here

14. How do I get my hard copy certificate re-issued?

a) If there is an error on the certificate, the defective certificate is to be returned before a corrected certificate is issued. The cost of postage will be reimbursed to the customer.

b) If the error is due to incorrection information provided by the certificate holder then the certificate will need to be returned and a $10+GST charge is payable for a replacement.

15. If I fail what is the cost to re-sit?

The full fee is payable again for a re-sit.

Promotion for a limited time only, if you book an exam on/after 1st October 2018 and fail any of the following modules:

- ISTQB® Certified Tester Advanced Level - Test Analyst;

- ISTQB® Certified Tester Advanced Level - Test Manager;  or

- ISTQB® Certified Tester Advanced Level - Technical Test Analyst.

The ANZTB are offering a 50% discount for a re-sit on any of the modules listed above. Those wishing to book a discounted re-sit, please contact the ANZTB office directly at info@anztb.org.

This offer will be available for 1 year from the date of the initial exam.

NB: This promotion is for the modules listed above ONLY.  For all other modules, the full fee is payable again.